Shipping & Returns
Domestic orders ship via USPS from Boston, Massachusetts. Shipping & handling costs will be a $5 flat rate plus $3 per item. Expedited orders shipping 2nd day air and overnight that are received by 2:00 pm EST Monday through Friday will ship the same day. Please note deliveries are not made on weekends or holidays.
Ground — $5 flat rate + $3 per item
2nd Day — $21 flat rate + $3 per item
Overnight – $34 flat rate
Currently, AguVivi only ships within the continental United States. If you wish to make an international order, please contact us at email@example.com.
Easy Returns & Exchanges
We stand by the quality of our products at AguVivi, so if you are unhappy with your purchase, we offer hassle free returns. If you are unhappy with your purchase at any time, we will offer you a full refund when we receive your order back.
We have strict quality control, and every item is hand cut and sewn by us, so we find this event unlikely, however if you believe you have received a defective item, please contact us and we will facilitate a refund.
To initiate a return, please contact us at firstname.lastname@example.org. We will get back to you right away with next steps.
Once your return is processed, you will be refunded within 5 business days (less shipping costs) and receive an email confirmation.